Returning/Exchanging An Item

Classy baby wants you to be happy with your purchases therfore we do everything possible so as to make sure your item reaches you promptly and in good condition. We inspect all items very carefully prior to posting and will never knowingly sell faulty goods.

We accept returns within 7 days of receipt of goods.

The item you wish to return must be in the original packaging with labels attached and must be returned to us within 7 days.

If you are returning a non faulty item then the product must be in a resalable condition for us to issue a refund or exchanges for example Classy Baby will not refund or exchange items that have been subjected to a smokey atmosphere or that have marks or damages of any kind.

Unfortunately we do not offer free returns (with the exception of customers who have received an incorrect or faulty item).

We strongly recommend (not compulsery) you post your item back to us using Royal Mails first or second class recorded service as this will insure your parcel against loss or damage on it's return journey as the goods remain your responsibilty until they reach us.

Please complete the returns form on your packing slip and enclose it in your parcel, detailing the product/s you wish to return and whether you require a refund, replacement or exchange for another product/s.

Once we receive the goods we will process your return and ensure that replacements/exchanges are despatched within 24 hours. All refunds will be processed within 48 hours and we will send you an email to confirm each stage.

Returns Address:      

Classy Baby Returns - c/o Waterloo Post Office, 103 Overtown Road, Waterloo, Wishaw, Lanarkshire,   ML2 8EW, United Kingdom